Responsible Gambling
At True Blue Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all Australian players. Gambling should always be a form of entertainment — not a way to make money or escape problems.
Our Commitment
Playing It Safe — Our Responsibility to You
Access to True Blue Casino is strictly restricted to persons 18 years of age or older. We employ robust age verification processes and will immediately close accounts found to belong to minors.
Gambling involves financial risk. The odds of winning are designed to favour the house. Never gamble with money you cannot afford to lose, and never use gambling as a source of income.
Problem gambling is a serious condition. The earlier you seek help, the better. Our support tools and external helplines are available at any time to assist you or someone you care about.
Player Protection Tools
Tools to Help You Stay in Control
All responsible gambling tools are accessible directly from your account settings. You can activate them at any time — no waiting periods, no barriers.
Deposit Limits
Set daily, weekly, or monthly limits on how much you can deposit. Limits take effect immediately and can only be increased after a 7-day cooling-off period.
Session Time Limits
Set a maximum session duration. Once your time is up, you will be automatically logged out. A summary of your session activity will be displayed before logout.
Loss Limits
Set a maximum amount you are willing to lose in a given timeframe. Once the limit is reached, you will not be able to continue playing until the period resets.
Self-Exclusion
Voluntarily exclude yourself from True Blue Casino for a set period — 1 month, 6 months, 1 year, or permanently. During exclusion, your account will be suspended.
Reality Check
Receive periodic notifications showing how long you have been playing and how much you have wagered. These reminders help you stay aware of your gaming activity.
Cool-Off Period
Take a break from gambling by activating a cooling-off period of 24 hours, 48 hours, 1 week, or 1 month. You can self-activate this from your account settings.
Problem Gambling Self-Assessment
Do You Have a Gambling Problem?
Answering "yes" to any of the following questions may indicate that gambling is becoming a problem. We encourage you to be honest with yourself.
- 1Do you spend more money on gambling than you can afford?
- 2Do you borrow money or sell possessions to fund gambling?
- 3Has gambling caused problems in your relationships or at work?
- 4Do you chase losses by gambling more to win back money you have lost?
- 5Do you feel anxious, irritable, or restless when you are not gambling?
- 6Have you ever lied to hide how much you gamble or how much money you have lost?
- 7Do you gamble to escape stress, anxiety, boredom, or other problems?
- 8Have you tried to cut back on gambling but found it difficult?
If you answered yes to one or more questions:
Please consider using our responsible gambling tools or reaching out to a professional counselling service. You are not alone, and help is available free of charge.
Australian Support Organisations
Get Help Now — Free & Confidential
Gambling Help Online
Free 24/7Australia's leading free, confidential gambling counselling service. Available 24/7 via phone, chat, and email.
Lifeline Australia
Crisis SupportA national charity providing crisis support and suicide prevention services to all Australians.
Beyond Blue
Mental HealthSupport for anxiety, depression, and mental health issues that may be associated with or exacerbated by problem gambling.
Gamblers Anonymous Australia
Support GroupsA fellowship of men and women who share their experience, strength and hope to solve their common problem of compulsive gambling.
Important Notice for Australian Players
Gambling in Australia is regulated under the Interactive Gambling Act 2001 (Cth). True Blue Casino is committed to adhering to all applicable Australian laws and regulations governing online gambling.
If you are experiencing difficulties related to gambling, we urge you to contact the National Gambling Helpline on 1800 858 858 (free call, available 24 hours a day, 7 days a week) or visit gamblinghelponline.org.au.